LoRaWAN Services
We can debug, write codec and remote support for your own LoRaWAN projects.
- Easy LoRaWAN Cloud is recommended during troubleshooting.
- It may take up to 3 days to complete fixing and writing a complex codec. You are required to send you the documentation of the device.
- Fixing of LoRaWAN server, gateway or node is not in scope.
- Quick Support
- You want to quickly debug your LoRaWAN gateway and node?
- Up to 2-hour
Debug support
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– - Chat Support
- 50 USD
- Debug Support
- You need assistance to DEBUG and create a codec for your LoRaWAN gateways and nodes?
- Up to 4-hour
Debug support
Simple codec support
– - Chat Support
- 100 USD
- Remote Support
- You need remote support for your LoRaWAN projects?
- Up to 8-hour
Debug support
Complex codec support
Remote support - Chat and Remote Support
- 500 USD
I’m having trouble decoding the uplinks from my C5-IUF heating meter connected to ChirpStack. I’m receiving data, but the codec is incorrect, resulting in wrong values. I have the manufacturer’s documentation, but I’m new to this and need help creating a correct codec file to decrypt the data. I would greatly appreciate assistance. I can provide the manufacturer’s files upon request. Thanks!
Hi Eldion,
We suggest you to decode your data from base64 to Hex for debugging.
https://base64.guru/converter/decode/hex
Then check our guide at https://iotthinks.com/create-a-codec-for-lorawan-nodes/
and https://iotthinks.com/common-converter-for-decoder-script/
Or get the codec from the device vendor.
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If you want us to check, debug and revise your codec, you may want to subscribe our Debug Service.
In Debug Service, we can revise and debug the codec for you.
https://iotthinks.com/services/
We have a medium sized project with around 100 nodes.
Could you assist us on this project?
Yes, sure.
Please chat with us to discuss the requirement and scale of the project.
Hi,
I’m not very familiar with LoRaWAN.
However, I love the long range wireless of LoRaWAN and want to give it a try.
Could you advise me how to design my very first project?
Thanks a lot.
Sure, please chat with us to discuss the requirement of your project.
Then you can proceed with the LoRaWAN Services or LoRaWAN development.
Great.
We have sent you the detail via email.